Frequently Asked Questions

ALL

What are Innovative Resources, and who are they for?


Innovative Resources consist of card sets, stickers, books, and a small range of tactile resources (for example, pocket of stones and posters). These resources are for children and adults, and are used for conversation and reflection about strengths, emotions, values, goals, stories, hope, teambuilding, community-building and social justice. They are used by counsellors, teachers, social workers, HR professionals, managers, life coaches, careers advisors, mentors, supervisors, parents, creative writers, art therapists, group facilitators and trainers—anyone who works with others to create positive change.




How many Innovative Resources do you have, and how do I choose the most suitable ones?


We have over 60 card sets. Some have been developed specifically with children in mind, some are designed to appeal to youth, some are more suitable for adults and others have a more corporate feel. There is a range of different graphic styles. Some card sets have words and others use images only. Don’t assume that cartoons only appeal to children! While our card sets can be used for multiple purposes, some lend themselves to specific purposes, for example, team-building. Choose a card set you think is suitable for the people who will use it. Consider: age, literacy levels, graphic style, purpose, cultural background. Please feel free to give us a call to discuss which card sets might be most suitable.




Why is it that only the best sellers are listed on LOVEFAITHOPE’s website?


We want to make your shopping experience as easy and hassle-free as possible. We share and update our best sellers so you know which are the resources most popular with users. We want to save you the hassle of scrolling pages after pages of resources that may not be relevant for your needs. Yet for those who wish to review the full catalogue before making a purchase, we provide options to do so from our Catalogues and Order Forms page. Please do not hesitate to CONTACT us or leave your contact details, we will come back to you the soonest we can.




Are there any special qualifications, training or considerations needed to use Innovative Resources?


Anyone can pick up and use Innovative Resources. However, we always recommend that attention be paid to doing so in a respectful way. While Innovative Resources are informed by strengths-based practice and principles of social justice, the cards alone do not guarantee a respectful conversation. It is the responsibility of people facilitating activities using the cards to ensure respect for people. This includes making sure everyone is heard respectfully, taking care regarding privacy, considering timing, venue, cultural background, literacy levels, etc.




Do Innovative Resources come with a manual or set of instructions for use?


Each resource comes with a booklet of suggestions for using it. The booklet also gives background information about the purpose of the resource, the development team, and the practice wisdom behind the resource. The booklets are not instruction manuals, but we hope they will give you lots of immediately-applicable ideas for using the cards.




Freight and Postage


Freight charges are calculated at 15% of order for shipping to Singapore. This is a 20% discount compared to shipping directly with Innovative Resources. An additional $15 is chargeable for local delivery services.




Privacy Policy


Any information you supply to us is considered private, and will only be used for the purpose of placing an order and/or to facilitate delivery. Your personal data will not be supplied in any form to other parties outside of our organisation unless it is to facilitate delivery.




Return and Refund Policy


If you are not completely satisfied with any Innovative Resources purchased from LOVEFAITHOPE, you may return it in ‘a saleable condition’ within 14 days of the invoice date. We will refund the cost of the materials returned. When returning items, please include a copy of the invoice. Shipping and handling costs are not refundable. Defective items will be replaced, or the purchase price (including shipping and handling) refunded.





What

What are Innovative Resources, and who are they for?


Innovative Resources consist of card sets, stickers, books, and a small range of tactile resources (for example, pocket of stones and posters). These resources are for children and adults, and are used for conversation and reflection about strengths, emotions, values, goals, stories, hope, teambuilding, community-building and social justice. They are used by counsellors, teachers, social workers, HR professionals, managers, life coaches, careers advisors, mentors, supervisors, parents, creative writers, art therapists, group facilitators and trainers—anyone who works with others to create positive change.





Shipping Info and Policies

Freight and Postage


Freight charges are calculated at 15% of order for shipping to Singapore. This is a 20% discount compared to shipping directly with Innovative Resources. An additional $15 is chargeable for local delivery services.




Privacy Policy


Any information you supply to us is considered private, and will only be used for the purpose of placing an order and/or to facilitate delivery. Your personal data will not be supplied in any form to other parties outside of our organisation unless it is to facilitate delivery.




Return and Refund Policy


If you are not completely satisfied with any Innovative Resources purchased from LOVEFAITHOPE, you may return it in ‘a saleable condition’ within 14 days of the invoice date. We will refund the cost of the materials returned. When returning items, please include a copy of the invoice. Shipping and handling costs are not refundable. Defective items will be replaced, or the purchase price (including shipping and handling) refunded.





Why

Why is it that only the best sellers are listed on LOVEFAITHOPE’s website?


We want to make your shopping experience as easy and hassle-free as possible. We share and update our best sellers so you know which are the resources most popular with users. We want to save you the hassle of scrolling pages after pages of resources that may not be relevant for your needs. Yet for those who wish to review the full catalogue before making a purchase, we provide options to do so from our Catalogues and Order Forms page. Please do not hesitate to CONTACT us or leave your contact details, we will come back to you the soonest we can.





How

How many Innovative Resources do you have, and how do I choose the most suitable ones?


We have over 60 card sets. Some have been developed specifically with children in mind, some are designed to appeal to youth, some are more suitable for adults and others have a more corporate feel. There is a range of different graphic styles. Some card sets have words and others use images only. Don’t assume that cartoons only appeal to children! While our card sets can be used for multiple purposes, some lend themselves to specific purposes, for example, team-building. Choose a card set you think is suitable for the people who will use it. Consider: age, literacy levels, graphic style, purpose, cultural background. Please feel free to give us a call to discuss which card sets might be most suitable.




Do Innovative Resources come with a manual or set of instructions for use?


Each resource comes with a booklet of suggestions for using it. The booklet also gives background information about the purpose of the resource, the development team, and the practice wisdom behind the resource. The booklets are not instruction manuals, but we hope they will give you lots of immediately-applicable ideas for using the cards.





Who

What are Innovative Resources, and who are they for?


Innovative Resources consist of card sets, stickers, books, and a small range of tactile resources (for example, pocket of stones and posters). These resources are for children and adults, and are used for conversation and reflection about strengths, emotions, values, goals, stories, hope, teambuilding, community-building and social justice. They are used by counsellors, teachers, social workers, HR professionals, managers, life coaches, careers advisors, mentors, supervisors, parents, creative writers, art therapists, group facilitators and trainers—anyone who works with others to create positive change.




Are there any special qualifications, training or considerations needed to use Innovative Resources?


Anyone can pick up and use Innovative Resources. However, we always recommend that attention be paid to doing so in a respectful way. While Innovative Resources are informed by strengths-based practice and principles of social justice, the cards alone do not guarantee a respectful conversation. It is the responsibility of people facilitating activities using the cards to ensure respect for people. This includes making sure everyone is heard respectfully, taking care regarding privacy, considering timing, venue, cultural background, literacy levels, etc.





FAQs

What are Innovative Resources, and who are they for?


Innovative Resources consist of card sets, stickers, books, and a small range of tactile resources (for example, pocket of stones and posters). These resources are for children and adults, and are used for conversation and reflection about strengths, emotions, values, goals, stories, hope, teambuilding, community-building and social justice. They are used by counsellors, teachers, social workers, HR professionals, managers, life coaches, careers advisors, mentors, supervisors, parents, creative writers, art therapists, group facilitators and trainers—anyone who works with others to create positive change.




How many Innovative Resources do you have, and how do I choose the most suitable ones?


We have over 60 card sets. Some have been developed specifically with children in mind, some are designed to appeal to youth, some are more suitable for adults and others have a more corporate feel. There is a range of different graphic styles. Some card sets have words and others use images only. Don’t assume that cartoons only appeal to children! While our card sets can be used for multiple purposes, some lend themselves to specific purposes, for example, team-building. Choose a card set you think is suitable for the people who will use it. Consider: age, literacy levels, graphic style, purpose, cultural background. Please feel free to give us a call to discuss which card sets might be most suitable.




Why is it that only the best sellers are listed on LOVEFAITHOPE’s website?


We want to make your shopping experience as easy and hassle-free as possible. We share and update our best sellers so you know which are the resources most popular with users. We want to save you the hassle of scrolling pages after pages of resources that may not be relevant for your needs. Yet for those who wish to review the full catalogue before making a purchase, we provide options to do so from our Catalogues and Order Forms page. Please do not hesitate to CONTACT us or leave your contact details, we will come back to you the soonest we can.




Are there any special qualifications, training or considerations needed to use Innovative Resources?


Anyone can pick up and use Innovative Resources. However, we always recommend that attention be paid to doing so in a respectful way. While Innovative Resources are informed by strengths-based practice and principles of social justice, the cards alone do not guarantee a respectful conversation. It is the responsibility of people facilitating activities using the cards to ensure respect for people. This includes making sure everyone is heard respectfully, taking care regarding privacy, considering timing, venue, cultural background, literacy levels, etc.




Do Innovative Resources come with a manual or set of instructions for use?


Each resource comes with a booklet of suggestions for using it. The booklet also gives background information about the purpose of the resource, the development team, and the practice wisdom behind the resource. The booklets are not instruction manuals, but we hope they will give you lots of immediately-applicable ideas for using the cards.





lovefaithope, social technopreneurship, st luke's innovative resources, grace-based resources, singapore

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+65 8699 2244

Find us: 

20 Maxwell Road #09-17 Singapore 069113

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